Frequently Asked Questions
- What is Web Hosting?
- I have a question not listed - please help!
- What is a DNS?
- How do I clear my Cache so I view changes you make to my website?
- Can I update my website myself?
- Which browser should I use?
- How can I get my website to appear on Google?
Answers
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What is Web Hosting?
After your website has been built and you are in a position where you want people to be able to access your pages you will need to upload it to a web hosting service.
A web hosting service is a series of highly powered computers also known as web servers that have a high speed network for your website to be stored on. Once they are on a web server they can be accessed by people who then type in your web URL e.g. www.pjweb.co.uk.
PJ Web Solutions use the highly respectable company www.rackspace.co.uk as their hosting of service of choice due to its excellent customer support and reputation of being a first class web hosting provider. The location of our server is in London, UK.
For £200.00 per annum the PJ Web Solutions hosting package includes:
• Apache Web Server
• PHP4/PHP5
• MySQL database support - for database driven sites
• Full CGI capabilities
• Up to 1GB of fast web space
• E-mail boxes for all personnel in your company
• 3GB Bandwidth per month, allowing 1000's of visitors
• Backup Service
Automatic daily scheduled back-up of database with facility to refer back 14 days from current date
Automatic daily scheduled back-up of entire website - ability to restore to last updated version
Web site static areas daily back-up
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I have a question not listed - please help!
Please feel free to contact us using our online contact form. We'll be happy to answer any queries you have relating your current website, new web project or web system.
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What is a DNS?
DNS is short for Domain Name System which is used to translate a domain name into an IP address. Every time you enter a domain into your browser the domain name system service must translate your domain name into its corresponding IP address. Without the Domain Name System you would be required to remember the IP addresses of every website you want to find rather than simply typing in their domain name. 198.105.232.4, would be a lot harder to remember than google.com!
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How do I clear my Cache so I view changes you make to my website?
After PJ Web Solutions make changes or modifications to a customer's website we are regularly informed by our customers that they can't see any difference and the website looks like it did before the changes. In 99% of occasions like this the customer's cache is to blame and needs clearing before they can view the changes that have been made. In order to clear your cache to rule out this issue you simply need to:
Web Browser How to Clear Cache Internet Explorer Once you have opened Internet Explorer go to Tools > Internet Options and this will open up a window. Within this window you have an option to clear your browsing history by clicking on 'delete' Google Chrome Click on the icon that has 3 horizontal lines in the top right corner of the page and go into settings. Once in settings click on the 'History' tab on the right side of the page. You will then have the option to 'Clear all browsing history'. Once this has been clicked on you can tick all the history you want to clear, including your cache. Mozilla Firefox When in Mozilla Firefox select Tools > Clear Recent History will which open up a window allowing you to clear various parts of your browsing history. Within this window you have the option to clear the cache. Safari Click on the 'cog' icon in the top right corner of the browser and click on 'Reset Safari.' You will be then given a list of items you can reset. To clear your cache ensure the bottom menu item is ticked 'remove all website data' and click on clear.
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Can I update my website myself?
Yes, all of our web solutions are built with our own bespoke content management system that has been built specifically for your requirements. Our content management system is always being updated by the PJ Web team to ensure that the latest technologies are being embraced. There are many advantages to having a bespoke content managed website for more information please visits our Bespoke Content Managed Website page.
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Which browser should I use?
The choice of which browser you use is really a personal preference however our browser of choice is Mozilla Firefox. Other choices would be Google Chrome and later versions of Internet Explorer (version 9 and above). We do however recommend you do not use out of date browsers such as Internet Explorer version 7 and below due to their lack of compatibility with the latest web standards and technologies and the potential security issues may occur from using an out of date browser.
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How can I get my website to appear on Google?
There are a number of ways that you can go about ranking well on Google. Firstly you need to draw up a list of your most important keywords that you think your customers will search for when wanting to find your products / services. Once this has been done you have the following options available to you:
Organic Search Ranking
When we talk about organic rankings these are the search results that appear on the left side of the page and do not cost you anything when a user clicks on your link. In order to rank on the first page of a search engine for average to competitive keywords requires a lot of time spent in Search Engine Optimisation (SEO). Ranking well organically should be your overall target however the time required to do this is considerable and you may consider using an SEO specialist such as PJ Web Solutions.
Organic Search Results in Google for the keyword 'Back Office Systems':
Pay per Click Ranking
Pay per Click (PPC) advertising such as Google Adwords is a paid for service which can yield instant results. Similar to organic search you will need to research and develop a keyword list in which you want to rank for. Once this has been done you then enter an auction on how much you want to pay for somebody to click your link. Normally the more competitive a keyword is the more the cost per click will be. The beauty of PPC is that you can gain a page 1 ranking instantly without having to invest the time in an SEO campaign however the trade off is that you pay every time that link is clicked until you have exhausted your set daily budget.
Pay per Click advertising in the wrong hands can be a black hole that eats away at your budget with little to no return on investment. PJ Web solutions can assist with your keyword research as well as manage your campaigns from top to bottom. More information on our PPC services please see PPC Advertising.
PPC Search Results in Google for the keyword 'Back Office System':
Google Places Ranking
Ranking on Google places can be a fantastic way of gaining a presence on page 1 of the Google search engine results page without having to invest in SEO campaigns or Pay per Click campaigns for search terms which include your local town.
Below is a snapshot of the results page if you search for "Solicitors in Bolton":
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